Apps / Misrepresentation Preflight

Misrepresentation Preflight

Suspended by Google Shopping for “Misrepresentation”? See every place your store contradicts itself (contact details, shipping and return times, prices, your feed) before your next review request.

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The problem

Your Google Shopping account gets suspended for 'misrepresentation' and Google won't say what it found. You fix the footer, rewrite a policy, and ask for a review, and it comes back rejected again. Each rejection makes the next wait longer, and your ads may be at risk too.

What it does

For small online shops whose Google Shopping account was suspended for “Misrepresentation”, or that want to avoid it. Type your store’s address, and optionally add your product feed and what you told Merchant Center, and it reads your contact, policy, FAQ and product pages and shows every place they contradict each other: phone numbers, email addresses, business names, shipping and return times, free-shipping minimums, prices and stock. Each finding quotes the page and says what to change, and a dated log shows what you fixed before you ask Google for another review.

What you get

  • Know what to fix before you spend your next review request
  • See where your contact details, shipping times or returns don't match from page to page
  • Get a dated record of what you fixed and when
  • Catch new contradictions after a theme or app change, before Google does

Good to know

It cannot tell you why Google suspended you, since some causes are not on the website at all, and it reads wording with patterns, so an unusual sentence can be missed or misread.

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